22 Comments

Ashman Sato on August 27, 2020 at 2:17 pm

Are you processing this order to be send to Saipan or to your VA address?
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- EVERLY PANGILINAN on August 27, 2020 at 4:42 pm
  
  VA address please. Should it cost less?
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- Ashman Sato on August 28, 2020 at 8:59 am
  
  I have updated your quote so pick one and we will ship it that way.
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  - EVERLY PANGILINAN on August 28, 2020 at 9:31 am
    
    I’ll do that now.
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    - EVERLY PANGILINAN on August 28, 2020 at 9:35 am
      
      thank you, Ashman!
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      - Ashman Sato on August 28, 2020 at 9:48 am
        
        Your Welcome! 🙂
EVERLY PANGILINAN on August 27, 2020 at 5:16 pm

Thank you, Reg, for taking my call earlier. Please requote for shipping to VA only and I will make payment right after so package can be sent.
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EVERLY PANGILINAN on September 1, 2020 at 9:37 am

Please check if you received another package for me. Thanks
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EVERLY PANGILINAN on September 1, 2020 at 1:57 pm

9405511899563615420782 Looks like there’s a delay of shipment. Just FYI.
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- Ashman Sato on September 2, 2020 at 8:47 am
  
  I see that there is a delay on the shipment not sure why. I will talk with the post office master when I get there to see if he can find out what is going on with it.
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  - EVERLY PANGILINAN on September 3, 2020 at 2:05 pm
    
    Did you find out? Let me know. Thanks, Ashman
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    - Ashman Sato on September 3, 2020 at 4:27 pm
      
      I send an email to our post office here but have not get a reply from them. I will stop by post office tomorrow to see if I can talk with someone.
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      - EVERLY PANGILINAN on September 3, 2020 at 4:38 pm
        
        thanks, please keep me posted.
    - EVERLY PANGILINAN on September 4, 2020 at 3:12 pm
      
      Any updates from USPS?
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      - Ashman Sato on September 4, 2020 at 4:03 pm
        
        Hi Everly, I did stop by the post office today but the Post Master was not working today. I resend him another email today I know its holiday for the next three days but as soon as he gets back I will make sure I check with him. But keep an eye out for the package. I will keep tracking it on my end as well. I know it has not been scanned since it left Oklahoma City so I’m keeping a close eye on it. The sooner I get any information I will let you know.
EVERLY PANGILINAN on September 4, 2020 at 4:43 pm

Thank you for your effort!
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EVERLY PANGILINAN on September 6, 2020 at 1:55 pm

Ashman, I just got a shipping update out of Barrigada, Guam. That means the package was not sent to Haymarket, Virginia. That’s disappointing.
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- Ashman Sato on September 8, 2020 at 8:39 am
  
  Everly, I apologize for this error. I take full responsibility on this mistake. What can I do to make this better. Can I give you discount on your next shipment? Let me know if there is any thing else that I can help you with to make this better and I will do the best that I can to help. I also promise you that I will make sure that nothing like this will happen to your shipment again.
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  - EVERLY PANGILINAN on September 8, 2020 at 1:26 pm
    
    It’s okay Ashman. A discount will do for next time. We all make mistakes. The other shipment will be here soon so quickly! Maybe today. Thanks you still.
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    - Ashman Sato on September 8, 2020 at 2:51 pm
      
      Thank you Everly, I will make sure you get a discount on your next shipment.
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EVERLY PANGILINAN on September 24, 2020 at 3:36 pm

Hi Ashman, I have a small item coming in scheduled for Monday. it’s a door lock for my washing machine. I would like it shipped to Saipan when you receive it. My discount still good? Thanks!
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- Ashman Sato on September 25, 2020 at 1:44 pm
  
  Yes, I as soon as I get it I will get this shipped out to you.
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